Battery Problems

When your cell phone battery stops holding a charge, many of your day to days tasks can be interrupted. Because people rely on their phones for so much more than phone calls, a battery issue can be devastating. Sometimes the problem is damage or malfunction. However, it could also be an issue of too much use and drain on the battery. There are a few things that you can try to improve your battery performance.

Troubleshooting Cell Phone Battery Problems

Changing certain habits and settings can conserve the life of your cell phone battery. Turn off location services, Bluetooth, and Wi-Fi when you are not using them. These services drain the battery life quickly. Only use the vibrate setting on your phone when necessary, as it uses more battery power than the ring tone alone. Other battery-draining features are the camera and the internet, so evaluate and limit use of these features if necessary.

You can also review and clean up your apps. If there are apps that you have installed but never actually use, uninstalling them can improve battery life.

You might have heard that you need to run your cell phone’s battery all the way down to “train” it to hold a charge; this is a myth. While this was true of older batteries, most current cell phones use lithium batteries that are designed to charge often. Letting the battery get to 0% power can actually be harmful.

Heat can cause the battery to degrade; make sure you don’t leave it on the dashboard of your car, out in the sun, or next to electronics that emit heat. However, your battery can also run slow because it is too cold, so it’s best to avoid extreme temperatures.

Repairing Your Cell Phone Battery

If you have taken actions to conserve battery use and it is still not holding the charge, you might need to repair or replace the battery. Our technicians at RxTRONICS can take a look at your phone and estimate the cost and time of repair. You can mail it in or bring it directly to the store for a walk-in repair.

RxTRONICS’ 60-Day Warranty*

Cell Phone Medics 60-Day Satisfaction GuaranteeDepending on the issue, you may be covered under our 60-day customer satisfaction warranty. This warranty covers replacement parts for up to 60 days. If you break the device again or there is visible wear and tear to either the device or part we replaced, it will NOT be covered; however, if you change a screen with us or any other part and are not completely satisfied with it, come in and let us know. We will take care of you!

* Liquid damage repairs are NOT covered under warranty. After the device leaves our facility, unforeseen damage may still occur as a result of corrosion. If we successfully repair your phone or other device after water damage, we highly recommend you backup your phone immediately in the event corrosion renders your device permanently inoperable.