Few people carry a camera as a separate device today. For most, if your cell phone camera is not working, then you don’t have a camera at all. While some camera problems are a result of obvious damage that needs repair, other times the camera just stops working, and it is unclear what the issue is. If this is the case, you might want to try a few techniques to see if you can resolve the problem.
Troubleshooting Cell Phone Camera Problems
You can to fix your cell phone camera with a soft reset. Remove the battery from the phone without turning it off first. After about one minute, replace the battery and turn on the phone. Try using the camera to see if this has resolved the problem.
Check to make sure the memory card is properly inserted. You can do this by pulling out the memory card and re-inserting it carefully to make sure it is in the correct position. Once you are sure it is firmly in place, test the cell phone camera again.
Your phone could need a software update. Check you model online to see if there is a an update available to fix your problem. This can often be solved with an over-the-air download. If you recently installed a new app before the cell phone camera stopped working, you might want to try uninstalling that app to make sure it wasn’t the cause.
Repairing Your Cell Phone Camera
If you have tried all of the above suggestions, but your camera still does not work, the best option is to let a professional repair service look at the device. At RxTRONICS, we have knowledgeable technicians who can assess the problem and give you a free estimate for repairs. We offer both walk-in and mail-in services.
Depending on the issue, you may be covered under our 60-day customer satisfaction warranty. This warranty covers replacement parts for up to 60 days. If you break the device again or there is visible wear and tear to either the device or part we replaced, it will NOT be covered; however, if you change a screen with us or any other part and are not completely satisfied with it, come in and let us know. We will take care of you!
* Liquid damage repairs are NOT covered under warranty. After the device leaves our facility, unforeseen damage may still occur as a result of corrosion. If we successfully repair your phone or other device after water damage, we highly recommend you backup your phone immediately in the event corrosion renders your device permanently inoperable.